top of page
  • Are dried flowers real? How are they preserved?
    Our products are made up of a combination of real naturally dried and preserved flower stems. Our preserved stems are processed and bleached. It is common for these stems to give off an unnatural scent at first - however it does gradually fade overtime.
  • How long do dried flowers last?
    Dried flowers last for an average of one year to a few years in ideal conditions.
  • How do you care and store dried flowers?
    Keep all dried floral away from direct sunlight and areas with high humidity. Store them in a cool and dry area. Do not water! As some flowers are naturally dried it is expected to gradually fade or change in color overtime. It is normal for feathery stems such as pampas grass to occasionally shed. To reduce shedding you can take it outside, shake it out and lightly hairspray to keep in place. Avoid placing in a high traffic area.
  • Do you do custom orders?
    Yes! We would love to create something custom for you. Please email us at thelunafloral@gmail.com and we can chat!
  • Calgary Local Delivery & Pickup
    Local Delivery We offer free local delivery within Calgary limits on orders over $150. For orders under $150 delivery is $12. For surrounding areas (such as Chestermere, Airdrie, Cochrane and Okotoks) delivery is $25 on all orders. Currently we only deliver to Calgary and surrounding areas. Stay tuned as we are working to ship across Canada. Local YYC Pickup Free local pickup in Calgary in Sandstone NW. Exact address will be given once order is ready for pickup.
  • Processing Times
    Typically orders take between 24 - 48 hours to process. If you need a rush order please email us and we will try our best to accommodate. For all orders we will send you an email prior to delivery date to let you know when your order is out for delivery.
  • Return Policy
    We do not accept returns at this time. All sales are final. If you have any problems with your order please email us at thelunafloral@gmail.com and we will be happy to help!

Frequently Asked Questions

bottom of page